St. Charles Hills subdivision, St. Charles, MO

Keeping our streetlights on

Our electric company, Ameren Missouri, leases our street lights to us.

Everyone wants to keep our neighborhood's streetlights in working order. but we need your help to make this happen.
It is the responsibility of the homeowners that are close to the lights to alert Ameren to the problem, whether it
be a downed pole or a non-functioning light.

If a homeowner is aware of other problems with the lighting please contact Ameren (see methods below).
Please also report it to the Trustees with the date that this was reported to Ameren.
(Note: Ameren may insist that there is a number on the pole that you must provide them when reporting an outage,
but there may not be one. Please give them the address or addresses closest to the pole.)
Don't forget: After the problem is fixed, you should notify the Trustees once more so that we may get reimbursed
for the time the light(s) are malfunctioning.


Ameren will cut back any tree limbs that are covering the poles or wires.
If you know of any in that condition, please call Ameren and request that they do this.

Some of you may have noticed that some of the street lights are now brighter after having been replaced.
These new lights use light emitting diode (LED) technology, and they save power as well as being brighter.
Ameren will likely not replace the older technology bulbs merely on request, but will probably replace them
as the older lights fail.

Contacting Ameren:
Reporting a downed power line? Reporting a street light problem? Call: 800.552.7583
Ameren Outage Center
Ameren Customer Support Hours: M-F 7:00 a.m. - 7:00 p.m.





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